Shipping Policy
Sunshine Arts Shop Co
Effective Date: 01/01/2024
Thank you for shopping with Sunshine Arts Shop Co! Below is our shipping policy to help you understand how we get your custom-made products to you.
1. Processing Time
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All orders are processed within 2-7 business days.
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Since our products are made-to-order, production times may vary.
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Orders are not processed or shipped on weekends or holidays.
2. Shipping Times & Delivery Estimates
Shipping times depend on your location and the shipping method selected at checkout. Estimated delivery times are as follows:
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U.S. Orders: 3-7 business days after processing.
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International Orders: 7-21 business days after processing (may vary based on customs processing in your country).
Please note: These are estimated times and not guarantees. Unexpected delays may occur due to weather, customs, or carrier issues.
3. Shipping Rates
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Shipping costs are calculated at checkout based on destination and package weight.
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Occasionally, we may offer free shipping promotions—keep an eye out!
4. Order Tracking
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Once your order ships, you will receive a tracking number via email.
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Tracking updates may take up to 48 hours to reflect in the system.
5. Lost, Stolen, or Delayed Packages
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Sunshine Arts Shop Co is not responsible for lost or stolen packages once marked as “delivered.”
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If your package is significantly delayed, please contact the carrier first. If further assistance is needed, reach out to us!
6. International Shipping & Customs
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Customers are responsible for any customs duties, taxes, or import fees applied by their country.
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We cannot predict delays due to customs processing.
7. Address Accuracy
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Please double-check your shipping address before placing an order. We are not responsible for packages sent to incorrect addresses provided by the customer.
8. Contact Us
For any shipping inquiries, please contact us at:
sunshine.slf.24@gmail.com
Rochester, Michigan 48309
USA
We appreciate your support and can’t wait to send some sunshine your way!